The Managed Services Summit Benelux 2024, held on July 2nd in Amsterdam, marked a successful beginning to this year's series of events. With over 200 registrations, 20+ sponsors and more than 160 attendees, the summit once again proved to be a pivotal gathering for the European IT channel.

Celebrating its 7th year, the summit focused on the latest trends and developments in managed services, addressing how these changes have influenced customer requirements and the ability to create value through managed services. Here are some key highlights and sessions from the event:

Key Sessions and Discussions

  1. Empowering MSP Excellence with ManageEngine:
    • Speaker: Nisha Balajee
    • Topic: Discussed navigating MSP challenges with an integrated platform, emphasizing the importance of advanced RMM & PSA features and automation to streamline operations and reduce costs.

  2. Leadership and Cybersecurity for MSPs by SonicWall:
    • Speaker: Michael E Crean
    • Topic: Addressed the evolving threat landscape and the essential elements of success in cybersecurity, including Patch Management, RBAC, and MFA.

  3. Case Study on Hospital Management with Paessler PRTG:
    • Speaker: Wilco Ravestein
    • Topic: Demonstrated how MSPs can unburden hospitals using effective IT infrastructure monitoring solutions.

  4. Panel Discussion on Monitoring, Management, and Security:
    • Panelists: Representatives from CloudBilling, SonicWall, ManageEngine, and Paessler AG
    • Topic: Explored challenges in managing and monetizing network and cloud services, including security requirements and integration of value-added services.

  5. Automation in MSPs by Panoramic Data:
    • Speaker: David Bond
    • Topic: Presented a checklist on the essentials of automation in service operations, sharing insights from 25 years of experience.

  6. Compliance and Security Automation with Vanta:
    • Speaker: Ian Ryan
    • Topic: Highlighted how Vanta's Trust Management Platform can streamline operations, enhance client retention, and unlock new revenue streams through automation.

  7. Creating Scalable Services with Check Point:
    • Speaker: Henrik Davidsson
    • Topic: Discussed how Check Point helps MSPs tackle the complexity of the threat landscape and regulatory requirements by offering consolidated, scalable cybersecurity solutions.

  8. Billing Strategies with Good Sign:
    • Speaker: Taija Engman
    • Topic: Focused on the relationship between pricing, billing capabilities, profitability, and customer satisfaction.

  9. High Availability Solutions by SIOS Technology Corp:
    • Speaker: Harry Aujla
    • Topic: Explored key considerations for MSPs implementing high availability solutions, emphasizing automation, cybersecurity, and integration.

Upcoming Events

Following the success of the Benelux summit, we are eagerly looking forward to the upcoming events in the Managed Services Summit series:

  • London: September 11, 2024
  • Stockholm: October 1, 2024
  • Manchester: November 19, 2024

These events will continue to explore the evolving landscape of managed services, providing a platform for industry leaders to share insights and innovations.

For more information and to register for upcoming events, visit the Managed Services Summit website.

We extend our heartfelt thanks to the Angel team for their exceptional efforts in making this event a success and look forward to the continued growth and impact of the Managed Services Summit series.